KnowledgeBot - Use Cases in Employee Onboarding

Unlocking New Possibilities with Brain-Bridges KnowledgeBot: Maximizing Onboarding Efficiency

In our previous post, we introduced Micro Documentation as a powerful tool for small to medium-sized businesses to capture and share knowledge within their organizations. Today, we’re excited to explore another innovative application of the Brain-Bridges KnowledgeBot – transforming recorded meetings into effective onboarding material.

From Meetings to Masterclasses: Leveraging Recorded Sessions

Have you ever wondered how to turn your team’s recorded experiences and expertise into structured training sessions? By utilizing the KnowledgeBot, you can now easily convert recorded meetings into engaging, informative content that new employees can learn from. Here’s a step-by-step guide on how to create onboarding material using the KnowledgeBot:

1. Record and Transcribe Meetings: Capture your team’s process knowledge by recording meetings, training sessions, or product updates. Use a the transcribe function usually offered by standard meeting software or use an external 3rd party tool to generate those (for example SharePoint Streams)
2. Upload Transcripts into the KnowledgeBot: Add the generated transcripts directly into the Brain-Bridges KnowledgeBot. This will serve as a reference point for creating onboarding material. Make sure to tag the transcript in a way that the reference to the actual training session can be made easily for example by storing the path to the recording within the transcript as well.
3. Convert Recordings into Training Sessions: Utilize the KnowledgeBot’s capabilities to create interactive training experiences. For example, you can prompt the KnowledgeBot to generate open-ended questions based on a specific transcript, such as:
   • “Assume you’re a trainer in our process XYZ. Use the transcript of training session ABC to create 20 open-ended questions that you would ask a trainee to check if they watched and understood the content of that training session.”
4. Tailor Training Sessions to Individual Needs: Personalize onboarding experiences for new employees by adjusting the difficulty level, topic focus, or question type based on their specific needs.

Benefits of Using the KnowledgeBot for Onboarding

By leveraging the Brain-Bridges KnowledgeBot to create effective onboarding material, you can:

• Reduce Training Time: Empower new employees with a structured, self-paced learning experience that accelerates their understanding of your organization’s processes and products.
• Enhance Knowledge Retention Rates: Encourage active engagement through interactive questions, quizzes, and challenges, thereby improving knowledge retention rates by newly onboarded staff.
• Increase Efficiency: Simplify the onboarding process by automating content creation, reducing the workload for trainers and supervisors.

Conclusion

The Brain-Bridges KnowledgeBot offers a powerful solution to transform your organization’s valuable experiences into structured training sessions. By utilizing recorded meetings, transcripts, and interactive questions, you can create effective onboarding material that enhances employee learning and retention rates. Maximize the potential of the KnowledgeBot to boost your team’s productivity, efficiency, and competitiveness in today’s fast-paced business environment.